Microsoft Customer Data Platform Specialist : MB-260

MB-260 pass collection

Exam Code: MB-260

Exam Name: Microsoft Customer Data Platform Specialist

Updated: Aug 20, 2026

Q & A: 120 Questions and Answers

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About Microsoft Customer Data Platform Specialist : MB-260 Exam

Here are the topics of the Microsoft MB-260 Certification Exam

MB-260 Dumps cover the Microsoft MB-260 Certification Exam:

  • Configure measures and segments: 15%

  • Configure third-party connections: 15%

  • Ingest data into Customer Insights: 15%

  • Create customer profiles by unifying data: 20%

  • Implement AI predictions in Customer Insights: 15%

  • Design Customer Insights solutions: 10%

  • Administer Customer Insights: 10%

Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-260

You can enjoy the following benefits after taking the Microsoft MB-260 Certification Exam

There is a bundle of benefits after the MB-260 Exam. The candidate can get the following benefits after the Microsoft MB-260 Certification Exam

  • Career Advancement: The candidate will be able to work in an organization that provides a better career opportunity.

  • Higher salary: It will increase the salary of the candidate by about 15%. MB-260 Dumps gives you the information about the salary of the Microsoft MB-260 Certified professional.

  • Job Security: The candidate will be able to work for organizations in the related field.

  • Experience: The candidate will be able to get the experience of working in the related field.

  • Increased salary: The candidate will be able to earn more in the next few years.

  • Recognition: The candidates will be recognized by the employer as the expert in the area of Customer Experience Management and Dynamics 365.

  • Hiring Opportunities: The candidate will be able to get the opportunity to work in an organization that provides better career opportunities.

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Microsoft MB-260 Exam Syllabus Topics:

SectionWeightObjectives
Configure third-party connections and exports5-10%- Set up data destinations
- Integrate with Dynamics 365 apps
- Export data to external systems
Implement AI predictions5-10%- Integrate custom Azure ML models
- Configure built-in models
  • 1. Sentiment analysis
    • 2. Churn prediction
      • 3. Customer lifetime value
        • 4. Product recommendations
          Ingest data into Customer Insights - Data10-15%- Connect to data sources
          • 1. Managed vs customer-owned data lake
            • 2. Dataverse, Azure, and Common Data Model
              - Transform and cleanse data
              • 1. Configure incremental refreshes
                • 2. Use Power Query for data shaping
                  Administer Customer Insights - Data5-10%- Monitor data refreshes
                  - Apply security and compliance policies
                  - Manage environment settings
                  - Ensure data privacy and consent
                  Configure measures and segments15-20%- Apply filters and conditions
                  - Define segment logic
                  - Create and manage measures
                  Create customer profiles through data unification35-40%- Manage relationships and activities
                  - Verify unified profiles
                  - Define match rules
                  - Configure merge policies
                  Design Dynamics 365 Customer Insights - Data solutions5-10%- Describe functionality and components
                  • 1. Microsoft Fabric integration
                    • 2. B2C vs B2B profile differences
                      • 3. API and use cases overview
                        • 4. Near real-time updates support

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