Here are the topics of the Microsoft MB-260 Certification Exam
MB-260 Dumps cover the Microsoft MB-260 Certification Exam:
Configure measures and segments: 15%
Configure third-party connections: 15%
Ingest data into Customer Insights: 15%
Create customer profiles by unifying data: 20%
Implement AI predictions in Customer Insights: 15%
Design Customer Insights solutions: 10%
Administer Customer Insights: 10%
Reference: https://docs.microsoft.com/en-us/learn/certifications/exams/mb-260
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Recognition: The candidates will be recognized by the employer as the expert in the area of Customer Experience Management and Dynamics 365.
Hiring Opportunities: The candidate will be able to get the opportunity to work in an organization that provides better career opportunities.
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Microsoft MB-260 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configure third-party connections and exports | 5-10% | - Set up data destinations - Integrate with Dynamics 365 apps - Export data to external systems |
| Implement AI predictions | 5-10% | - Integrate custom Azure ML models - Configure built-in models
|
| Ingest data into Customer Insights - Data | 10-15% | - Connect to data sources
|
| Administer Customer Insights - Data | 5-10% | - Monitor data refreshes - Apply security and compliance policies - Manage environment settings - Ensure data privacy and consent |
| Configure measures and segments | 15-20% | - Apply filters and conditions - Define segment logic - Create and manage measures |
| Create customer profiles through data unification | 35-40% | - Manage relationships and activities - Verify unified profiles - Define match rules - Configure merge policies |
| Design Dynamics 365 Customer Insights - Data solutions | 5-10% | - Describe functionality and components
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