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HP Selling HP Printing and Computing Services Sample Questions:

1. How can HP Care Packs help consumers?

A) HP Care Pack Services are not available for consumers.
B) HP Care Pack Services allow consumers to use compatible consumables.
C) HP Care Pack Services help consumers print on non-supported media.
D) HP Care Pack Services help consumers get their equipment up and running

2. Why is HP Printing and Computing Services Specialization profitable for partners? (Select two.)

A) HP can dispatch partners to resolve server related issues on already sold hardware
B) Partners can start accumulating rebates on sales from day one on new or already sold hardware
C) Partners will benefit from extra discounts by buying hardware from HP
D) The specialization enables partners to deliver services on behalf of HP and generate additional profit.

3. Which statement is true about the value proposition for Small and Medium Business Services?

A) HP Contractual services are not available to small and medium business customers.
B) HP Care Pack Services are useful only for small and medium business customers with big IT staff
C) Small and medium business customers have strong IT capabilities and do not need extra services
D) HP Care Pack Services can assist in the installation of customers' HP hardware, help to quickly solve problems as they arise, and control costs

4. Which type of services can an HP Printing and Computing Services specialist sell?

A) The services are defined with each partner.
B) The specialist can sell services for printing and personal systems.
C) The specialist can sell services for server, data center printer, and computer.
D) It depends on the geography; the permitted services vary from one country to another,

5. Which statement is true about selling services?

A) Consumers represent more than 85% of the total growth through 2014.
B) Consumers do not want to buy services because they are only interested in hardware.
C) The Global Services market is not growing.
D) Usage and Care services are less profitable than selling the hardware alone.

Solutions: