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CompTIA 220-701 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Operational Procedure | 10% | - Safety and Environmental Guidelines - Communication and Professionalism - Documentation and Asset Management |
| Hardware | 27% | - Storage Devices and Interfaces - Printing and Imaging Devices - PC Components and Peripherals - Laptops and Portable Devices |
| Security | 8% | - Access Control and Authentication - Malware Prevention and Removal - Security Fundamentals - Physical and Digital Security |
| Networking | 15% | - TCP/IP Configuration and Connectivity - Wireless Networking - Networking Concepts and Protocols - Network Hardware and Cabling |
| Operating System and Software | 20% | - OS Troubleshooting - File Systems and Disk Management - Windows OS Installation and Configuration - Application Installation and Support |
| Troubleshooting, Repair & Maintenance | 20% | - Preventive Maintenance Procedures - Hardware and Component Issues - Troubleshooting Methodology |
CompTIA A+ Essentials (2009) Sample Questions:
A Windows XP Professional PC needs to be checked for compatibility before being upgraded to Windows Vista Business. Which of the following would be the BEST action to take before the upgrade?
- A. Run the Windows Vista Upgrade Advisor on the target PC.
- B. Run the Windows AIK on the Vista installation DV
- C. Check the manufacturer's support pages for system requirements.
- D. Check the README file on the Vista installation DVD for system requirements.
Correct Answer: A 🗳️
A technician replaces a user's 15 inch LCD with a 20 inch LCD. Later, the user informs the technician that icons are very large and the text on the monitor is fuzzy and distorted. Which of the following is MOST likely the cause?
- A. The monitor needs to be degaussed to clarify the picture.
- B. The new monitor has a different native resolution.
- C. The monitor firmware was not updated.
- D. The contrast setting needs to be raised from the default.
Correct Answer: B 🗳️
On which of the following transmission media types can LC connectors be found?
- A. STP
- B. UTP
- C. Fiber
- D. Coaxial
Correct Answer: C 🗳️
Which of the following is the BEST approach a technician should take when informing a customer about their findings of any specific computer problem?
- A. Use email to ensure a written record.
- B. Use non-technical terms.
- C. Use the appropriate acronyms.
- D. Use proper technical terms.
Correct Answer: B 🗳️
Which type of connector is required for a coaxial network cable?
- A. RJ-11
- B. RJ-45
- C. Token ring
- D. BNC
Correct Answer: D 🗳️
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