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IBM M9560-727 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Business Challenges and Customer Requirements | - Customer pain points
|
| Competitive Positioning | - IBM differentiators
|
| Cloud and Service Management Portfolio Overview | - IBM Cloud and Smarter Infrastructure strategy
|
| Sales Opportunities and Qualification | - Sales methodology
|
| IBM Cloud & Service Management Solutions | - Solution capabilities
|
IBM Cloud and Smarter Infrastructure Cloud & Service Management Sales Mastery v1 Sample Questions:
1. What did IBM simplify with IBM Operational Insight?
A) Simplified licensing for better compliance
B) Simplified integration and a common installer
C) All of the above
2. Why do customers need an orchestrator?
A) Customers are looking for end to end automation of cloud service delivery to achieve greater returns
B) Provisioning play a key role, but is just one of many steps that must be automated
C) All of the above
D) Each customer has unique requirements to integrate with existing data center processes and tools.
3. The EMA Radar Reports shows IBM as number 1 for:
A) Driving CAPEX cost down
B) Solution Impact and resource efficiency
C) Cloud platform management
D) Server, networking, storage & middleware
4. Which of the following capabilities were added in APMv7.7?
A) Integrated Analytics into APM
B) Added user experience monitoring for mobile users
C) All of the above
D) Extended coverage to include Ruby, MySQL, Mongo DB, and Python
5. Name three key benefits from Predictive Insights?
A) Simplified behavioral learning, heterogeneous environment support and machine learning algorithms
B) Improve user satisfaction, built-in expertise and machine learning algorithms
C) Gain operational insights, simplify IT administration, and fast problem resolution
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: D | Question # 5 Answer: A |






