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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| HP Retail and Hospitality Solutions Portfolio | 25% | - POS systems, kiosks and digital signage - Hardware, peripherals and mobility solutions - Software, security and service offerings |
| Hospitality Industry Landscape | 25% | - Guest experience and service flow - Efficiency and revenue management - Front and back-of-house operations |
| Retail Industry Landscape | 25% | - Inventory and workforce management - Retail operational challenges - Customer experience optimization |
| Consultative Sales Approach | 25% | - Objection handling and closing techniques - Needs assessment and discovery - Value proposition development |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
1. A customer is looking for a product with a compact design that can support multiple displays for digital signage. Which HP Engage system would you recommend?
A) HP Engage One Pro
B) HP Engage Mini
C) HP Engage Flex Pro G2
D) HP Engage Go 13.5"
2. What is HP SureStart?
A) Password recovery
B) Browsing security
C) BIOS protected with a cloud-based manufacturer golden copy
D) Embedded self-healing BIOS
3. Which of these offerings are part of the HP Engage portfolio?
A) All-in-One, Self-Service, Convertible
B) All-in-One, Self-Service, Modular, Convertible
C) All-in-One, Self-Service, Modular, Convertible, Peripherals
D) All-in-One, Modular, Convertible, Peripherals
4. What are the key reasons for choosing HP retail platforms? (Select three.)
A) Global presence
B) Broad portfolio of hand-held retail devices
C) Long lifecycles
D) Built-in security to protect the retailer and their customers' personal information
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: D | Question # 3 Answer: C | Question # 4 Answer: A,C,D |






