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HP HP2-B117 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Sales Fundamentals | - HP value proposition and positioning - Customer buying process |
| Topic 2: Imaging and Printing Market Fundamentals | - Market trends and customer needs - Competitive landscape in printing solutions |
| Topic 3: Solutions and Services | - Print management solutions - Workflow and document capture solutions |
| Topic 4: HP Imaging and Printing Portfolio | - HP printers and MFP solutions - HP PageWide and LaserJet technologies |
HP Selling Imaging and Printing Fundamentals Sample Questions:
How does the HP Universal Print Driver differ from traditional HP print drivers, such as the HP PCL 5 driver?
- A. The HP Universal Print Driver can send a print job to multiple printers at the same time, while traditional print drivers can send a print job to only one printer.
- B. The HP Universal Print Driver enables the customer to manage a single print driver to operate all HP printing devices in the fleet, while the traditional print driver requires the customer to manage separate print drivers for each device.
- C. The HP Universal Print Driver can search the network for the printer that the user wants to install, but the traditional print driver can find a printer only if the user connects the printer via US
- D. The HP Universal Print Driver can send a print job to any HP printer in the fleet, but the traditional print driver can send a print job only to the model of printer for which it is designed.
Correct Answer: D 🗳️
Which unique feature of HP OfficeJet Pro products makes them ideal for use in the office?
- A. Photo quality printing
- B. USB connectivity
- C. Network manageability
- D. Wireless connectivity
Correct Answer: C 🗳️
What is the most efficient procedure for using an HP flow automatic document feeder to scan multiple sizes of media into the same document file?
- A. Load all pages into the tray in the original order, and scan them all in the same job.
- B. Scan and copy the smaller pages onto media that is the size of the largest pages, and then load the copies with the larger pages to scan them into a single job.
- C. Tape the smaller pages onto blank pages of the largest size, and scan them all at the same time.
- D. Separate the pages of the original into stacks of each media type, and use the job build feature to scan and reassemble the document.
Correct Answer: A 🗳️
Which description correctly classifies the HP Access Control solution?
- A. An HP solution that is integrated in the device operating system and provides device security settings
- B. An integrated, policy-based component of the device firmware that provides user access to device features
- C. An HP around-the-box solution that provides a cost-effective security improvement to the imaging and printing environment
- D. An HP accessory software solution that manages the entire fleet of imaging and printing devices at the same time
Correct Answer: C 🗳️
What makes an MFP more valuable than a printer with a separate scanner?
- A. The MFP has fewer moving parts, and that means fewer paper jams.
- B. The MFP takes up less space and can prioritize functions from multiple users.
- C. The MFP has a much lower cost per printed page, especially with color.
- D. The MFP has a highly engineered print driver that enables improved print quality.
Correct Answer: C 🗳️






