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IBM 000-M230 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| IBM Enterprise Content Management (ECM) Overview | - IBM Information Management portfolio positioning - Core ECM concepts and business value |
| IBM ECM Solution Capabilities | - IBM ECM product overview (e.g., FileNet, Content Manager, Datacap) - Document and records management concepts - Content lifecycle management |
| Customer Use Cases and Business Value | - Operational efficiency and compliance benefits - Industry applications of ECM solutions |
| Sales Mastery and Positioning | - Solution selling approach for ECM offerings - Identifying customer pain points and mapping solutions - Competitive positioning and differentiation |






