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CompTIA PDI+ Beta Sample Questions:

1. Which of the following applies toner to the photoconductor?

A) Cleaning unit
B) Developer unit
C) Transfer unit
D) Fusing unit

2. Which of the following would be described as two disks that make contact after current is applied to a coil; the contact then being maintained as long as the current remains?

A) Charged coupled device
B) Wrap spring clutch
C) Electromagnetic clutch
D) Thermal switch

3. Which of the following IP addresses allows a MFD to operate outside the local network?

A) DNS address
B) LDAP address
C) Gateway address
D) Subnet address

4. Firmware may need to be updated on an MFD because:

A) the quality of scans has degraded over time.
B) an end user has used the device incorrectly.
C) the device may not be functioning correctly.
D) print drivers need to be enhanced.

5. A technician arrives at a client location to repair a device. The technician speaks with the primary user about the issues and goes to the device and duplicates the problem. Which of the following troubleshooting steps has the technician accomplished?

A) Validate the problem and implement solutions.
B) Validate the solution and document actions.
C) Isolate the problem and use service tools.
D) Gather information and evaluate symptoms.

Solutions: