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Salesforce Sales-Con-201 Exam Syllabus Topics:

Salesforce Certified Sales Cloud Consultant Sample Questions:

Question 1

Cloud Kicks (CK) has hired a consultant to help enhance its current Salesforce implementation.
What should the consultant do first to help CK meet its business requirements?

A. Conduct discovery sessions.
B. Design the architecture.
C. Define the solution.

Question 2

Cloud Kicks manages prospects for lead generation in a marketing application. To ensure data quality, which prospects should the consultant migrate from the marketing application to lead records?

A. Qualified prospects
B. Contacted prospects
C. All prospects

Question 3

Some of the large accounts at Northern Trail Outfitters have many contacts. Sales reps want to see how these contacts relate to each other and understand the reporting structure. Which feature should the consultant recommend to meet this requirement?

A. Contacts to Multiple Accounts
B. Contact Hierarchy
C. Contact Roles

Question 4

It is a priority at Cloud Kicks to implement logic and automation to qualify top leads. The company has captured significant data points on converted leads and won opportunities. What should the consultant do first to ensure a best practices implementation?

A. Configure a qualification screen flow to help sales reps quickly determine which leads are most important.
B. Review converted lead data with sales and marketing to understand the interaction patterns that led to conversion.
C. Identify a recommended base Lead score, evaluate the results, and adjust the score accordingly.

Question 5

At Cloud Kicks (CK), each sales rep is assigned a sales ops specialist and a sales engineer. CK wants to ensure that the assignedsales ops specialist and sales engineer have appropriate access to Accounts and Contacts. The organization-wide defaults (OWD) for Contact are set to
'Controlled by Parent'. Which solution should the consultant recommend to share Contacts?

A. Set up Account Teams with defaults for each sales rep.
B. Change the Contact OWD to Private and create sharing rules to grant visibility.
C. Add the Sharing button to the page layout so sales reps can share Contacts.

Solutions: