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WGU Operations-Management Exam Syllabus Topics:

WGU Operations Management (C215, VDC2) Sample Questions:

1. What is the primary purpose in using the master production schedule (MPS) in the marketing department of an organization?

A) To identify new product demand
B) To control the production department
C) To manage the demand for promised deliveries
D) To create demand for promised deliveries

2. Which statement is true about capacity requirements planning (CRP)?

A) Human capital adequacy is analyzed for given work centers and production items.
B) Production capacity is created for future production items.
C) Available capacity is compared to calculated workloads of relevant items.
D) Each product item is individually addressed regardless of relevant holistic processes.

3. A manufacturing firm uses warehouses and shippers in their supply chain.
At which stage of the firm's inventory management system would the statement
"percentage of line items shipped on schedule" be used?

A) Sold goods
B) Raw materials
C) Finished goods
D) Work-in-progress

4. Which two types of operations include repetitive processes?
Choose 2 answers

A) Continuous process
B) Project process
C) Line process
D) Batch process

5. How does the status of overall customer satisfaction support supply chain objectives?

A) It measures compliance.
B) It measures space requirements.
C) It measures efficiency.
D) It measures capacity utilization.

Solutions: