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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. A nonprofit organization wants to summarize donor activity related to Campaigns. Which object stores rollup fields that relate to the Campaigns?

A) Gift Designation
B) Outreach Summary
C) Donor Gift Summary

2. A gift officer is entering donations and wants to track that the donor responded to the most recent direct mail campaign. Which feature should the consultant configure to record the donor's campaign response?

A) Customizable Rollups
B) Sales Process
C) Automatic Campaign Member Management
D) Customizable Campaign Influence

3. A consultant wants to view an interactive graph of a donor's key relationships. Which feature available in Nonprofit Cloud should the consultant use?

A) Contact Profile
B) Actionable Relationship Center
C) Flexcard

4. A consultant is engaged by a nonprofit organization during the planning phase of a Nonprofit Cloud implementation project. What should the consultant consider when identifying the business value of the project?

A) A change in the project schedule will not impact the business value, but a change in the project cost will.
B) Increased fundraising performance cannot be considered because there is no guarantee that donations will increase.
C) The organization's stakeholders define the business value, but the consultant should have a plan to measure it.

5. A nonprofit needs to send automated renewal emails on a 30/60/90/180-day cadence. Each email template needs to be different based on the members' website visits. Which solution should a consultant recommend?

A) Flow
B) Account Engagement
C) Engagement Plans
D) Apex

Solutions: