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Salesforce NP-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Donations and Fundraising Management | 20% | - Opportunity and GAU Configuration - Donations Batch Processing - Recurring Donations (Recurring GAU) - Grant Management - Donation Management - Payment Methods and Processing |
| Topic 2: Solution Design and Implementation | 20% | - Integration with External Systems - Requirements Gathering - NPSP Best Practices - Data Migration Strategies - User Adoption and Training Planning - Customization vs Configuration Decisions |
| Topic 3: Analytics and Reporting | 15% | - Reports and Dashboards for Nonprofits - Rollup Summary Fields - Success Metrics Definition - Custom Report Types - Nonprofit Reporting Templates |
| Topic 4: NPSP Configuration and Development | 25% | - Account Model Configuration - NPSP Settings and Preferences - Relationships Management - Affiliations Configuration - Contacts and Households - Data Model Design for Nonprofits |
| Topic 5: Constituent Management | 20% | - Affiliations and Memberships - Contact and Organization Records - Segmentations and Campaigns - Relationships and Groupings - Household Management |
Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:
1. A nonprofit using Salesforce configured with Person Accounts has recently installed NPSP into its org.
Which two configurations should a consultant set to ensure that Person Accounts and NPSP can coexist?
Choose 2 answers
A) The Household record type in NPSP Settings is different than the Person Accounts record type.
B) Remove permissions to Person Accounts for all profiles except System Admin.
C) Create a validation rule to prevent the creation of Person Accounts.
D) The default record type for profiles of any user who converts leads is different than the Person Account record type.
2. A nonprofit wants to integrate its existing proprietary event management system with Salesforce. The nonprofit wants to automatically send event and attendee data from its external system and create Campaigns and Campaign Members in Salesforce on a daily basis.
What should the consultant recommend?
A) Use a middleware tool to integrate the external system with Salesforce.
B) Use Salesforce Connect to integrate the external system with Salesforce.
C) Use NPSP Data Importer Templates to import the necessary data.
D) Use NPSP Batch Data Import to schedule regular Imports from the external system.
3. A consultant is importing a number of new individual gifts from a recent fundraising event for a non-profit that is using NPSP. It is very important that donors receive credit for these new donations. Where is the automatic Opportunity Contact Role hard credit value configured for this scenario?
A) Opportunity Settings
B) Affiliation record
C) NPSP Settings
D) Relationship record
4. A nonprofit is rolling out a new implementation of Salesforce and NPSP containing custom code. The project go-live date is a few days before a Salesforce release. The project team has proposed developing in a sandbox on a preview instance to review new features and then deploy to production prior to the release date.
Which important consideration should the consultant discuss with the project team?
A) A preview sandbox has limited metadata storage.
B) A support case is required to request a preview sandbox.
C) A preview sandbox is only available in the Unlimited Edition.
D) The API version in the preview sandbox differs from Production.
5. A finance associate needs to track specific funds associated with gifts from individuals and organizations. Gifts may be received as either single amounts associated with one or more funds, and totals by fund will need to be reported on for reconciliation with a finance system.
How should the consultant accomplish this with NPSP?
A) Create Campaign records for each of the funds, create a custom Lookup to Campaigns on the Payment Object, and associate them with Payment records representing the amounts towards each fund.
B) Create a custom multi-select picklist on the Opportunity record to allow for choosing each of the funds towards which the gift is designated.
C) Create Campaign records for each of the funds, and associate them with the Opportunity Primary Campaign field on the Opportunity records representing the amounts towards each fund.
D) Create General Accounting Unit records for each of the funds, and associate them with the Opportunity by GAU Allocation record amounts representing the amounts towards each fund.
Solutions:
| Question # 1 Answer: A,D | Question # 2 Answer: A | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: D |






