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MSSC CLT Exam Syllabus Topics:
| Topic | Details |
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| Topic 1 | - Quality Control Principles: This section of the exam measures skills of the Certified Logistics Associate and covers the fundamental concepts used to monitor and ensure that goods and processes meet required quality standards and customer expectations.
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| Topic 2 | - The Logistics Environment: This section of the exam measures skills of the Certified Logistics Associate and covers the standard operational setting, including the various facilities, equipment, and regulatory factors that affect daily logistics tasks.
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| Topic 3 | - Order Processing: This section of the exam measures skills of the Certified Logistics Technician and covers the steps required to accurately manage and fulfill customer requests, including picking and preparing the correct items for dispatch.
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| Topic 4 | - Evaluation of Transportation Modes (Truck, Air, Rail, Water): This section of the exam measures skills of the Certified Logistics Technician and covers the ability to compare and select the most appropriate transportation methods based on factors like cost, speed, and the nature of the freight being moved.
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| Topic 5 | - Product Storage: This section of the exam measures skills of the Certified Logistics Technician and covers the best practices for organizing, locating, and maintaining products within a warehouse to maximize space efficiency and minimize damage or loss.
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| Topic 6 | - Teamwork and Good Workplace Conduct to Solve Problems: This section of the exam measures skills of the Certified Logistics Associate and covers the professional behaviors and collaborative techniques needed to work effectively with colleagues and resolve common operational issues as a team.
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| Topic 7 | - Safety Principles: This section of the exam measures skills of the Certified Logistics Associate and covers essential workplace safety guidelines and procedures needed to maintain a secure working environment and prevent common injuries.
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| Topic 8 | - Work Communication: This section of the exam measures skills of the Certified Logistics Associate and covers the ability to effectively share information, follow verbal and written instructions, and clearly document tasks in a logistics environment.
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| Topic 9 | - Safe Material Handling and Equipment Operation: This section of the exam measures skills of the Certified Logistics Associate and covers the proper methods for safely moving materials and the correct operation of common handling equipment like forklifts and pallet jacks.
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| Topic 10 | - Inventory Control: This section of the exam measures skills of the Certified Logistics Technician and covers the methods used to track stock levels, perform cycle counts, and reconcile inventory discrepancies to maintain high accuracy and prevent shortages or overstock.
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| Topic 11 | - Measuring Weight & Volume: This section of the exam measures skills of the Certified Logistics Technician and covers the technical computations needed to correctly size packages and calculate accurate weight and cubic volume for shipping costs and load planning.
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| Topic 12 | - Packaging and Shipping: This section of the exam measures skills of the Certified Logistics Technician and covers the necessary techniques for securing goods safely for transit, selecting the right containers, and correctly labeling them for outbound transportation.
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| Topic 13 | - The 4.0 Technologies: This section of the exam measures skills of the Certified Logistics Associate and covers emerging technologies like automation, the Internet of Things (IoT), and data analytics that are changing how modern supply chains operate in the current industrial revolution.
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| Topic 14 | - Information Systems: This section of the exam measures skills of the Certified Logistics Associate and covers understanding and using the basic technology and software systems necessary to track, manage, and execute logistics operations, such as inventory or shipment records.
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Reference: https://www.msscusa.org/certified-logistics-technician-clt/