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Salesforce AP-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Platform Integration | 13% | - Omnichannel Inventory activation and configuration - Platform events, triggers, and push notifications - Integration with B2C/B2B Commerce |
| Advanced Use Cases | 7% | - Remorse periods and advanced order flows - Bulk order processing and remediation scenarios - Fraud detection and business rule customization |
| Data Reference Implementations & Frameworks | 10% | - Cross-cloud customer record resolution - Order Management frameworks (import frameworks, CRM sync) |
| Order Management Domain Knowledge | 17% | - System landscape mapping and integration prioritization - Integration timing and architecture alignment - Business value-based integration decisions |
| Data Management | 17% | - Historical data loads and transformation - Composite and Composite Graph APIs - Data model and object relationships (Order, Order Summary, etc.) - Data import/export (Data Loader, CLI, Apex scripts) |
| Omnichannel Inventory | 13% | - OCI positioning and configuration - Headless API integration with Order Management |
| Platform Development | 23% | - Testing strategy and performance considerations - Apex Actions for Flow and LWC - Apex-based integrations (Invoices, Payment Tokens) |
Salesforce Order Management Developer Accredited Professional Sample Questions:
1. What are best practices for integrating Omnichannel Inventory with B2C Commerce? (Choose two)
A) Migrate all legacy inventory data before integration
B) Ensure compatibility with third-party inventory systems
C) Use APIs to enable real-time inventory synchronization
D) Avoid mapping inventory locations to B2C Commerce objects
2. Which considerations are essential for activating Omnichannel Inventory in a Salesforce Order Management implementation? (Choose two)
A) Avoiding integration with B2C Commerce for simplicity
B) Disabling legacy inventory systems before activation
C) Mapping inventory data to the OCI model
D) Prioritizing real-time updates for inventory changes
3. What should be included when designing Apex Triggers for Order Management?
A) Automation for data imports exclusively
B) Context-specific logic and error handling
C) Hardcoding of business rules for efficiency
D) Replacement of all declarative workflows
4. What considerations are critical when using the Order Management Import Framework? (Choose two)
A) Limiting data imports to a single use case
B) Mapping data to the Order Management Data Model
C) Handling error logs and retrying failed records
D) Automating imports without validation
5. How can Salesforce Order Management support bulk order processing?
A) By avoiding customization for processing efficiency
B) By integrating with external ETL tools exclusively
C) By implementing Batch Apex to handle large datasets
D) By using Workflow Rules for batch updates
Solutions:
| Question # 1 Answer: B,C | Question # 2 Answer: C,D | Question # 3 Answer: B | Question # 4 Answer: B,C | Question # 5 Answer: C |
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