Cumulus Cloud Bank must provide its customer service staff with real-time access to customer accounts, including the ability to view current transactions and balances. As a result, the bank expects a high volume of concurrent users at peak times. Which option is most suitable?

• A. Use Salesforce Connect with External Objects to expose tables from the bank ' s core systems, and use custom Lightning web components to surface them in the Salesforce Lightning UI.
• B. Embed custom Lightning web components on the Account and Financial Account pages, and use custom Apex to make callouts to the core system services.
• C. Use the Data Consumption Framework to connect to the bank ' s middleware.
• D. Use Salesforce Connect with External Objects to expose tables from the bank ' s core systems, and use the standard user interface (UI) components to surface the records in Salesforce Lightning UI.

An insurance company wants to create a car insurance quote process for its website. The process should include the following functionality:
* The user has to enter contact and address information.
* The user has to enter the driver ' s age and the car model and year.
* The process should calculate an insurance quote based on the data the customer provided and save the offer to the client ' s record.
Which three OmniStudio tools should the consultant use to design a solution that meets these requirements?

• A. Business Rules Engine
• B. FlexCards
• C. OmniScripts
• D. Integration Procedures
• E. APEX Code

A wealth management division manages the financial assets of many wealthy clients. Which three steps should the Financial Services Cloud consultant take to offer a high level of customization to boost user productivity?

• A. Assign the Custom Field Set to a Lightning component.
• B. Assign the Custom Field Set to the Financial Summary component.
• C. Create a Custom Field Set solely for the Wealth Managers without affecting the Investment Bankers.
• D. Create a new type of person account so trust group details roll down to the beneficiaries level.

A financial services company must add details to the default business hours record. For companywide holidays, the company wants the option to skip nonwork days in Action Plan when setting task completion dates. What should the administrator configure to meet the requirement? What should the administrator configure to meet the requirement?

• A. Add non-work days to the date offset when calculating the task completion date is automatic; no setup is required.
• B. Omit the day ' s start and end time fields when the administrator wants to indicate a non-working day.
• C. Select Recurring Holidays as Action Plans and consider recurring holidays when determining the non- work days to skip.
• D. Configure the day without business hours, it is considered a non-work day, even if the day is a recurring holiday.

The investor relations director of a large insurance company just published a press release after the company ' s Quarterly Earnings Call to report about its digital transformation implementing Agentforce Financial Services. Which three value outcomes should the company ' s stakeholders expect?

• A. Achieved higher CSAT and NPS scores attributed to personalized customer experiences driven by shorter waits due to decreased average case handle times and improved self-service solutions via Einstein Bots for Agentforce Financial Services
• B. Automated claims orchestration via straight through processing workflow rules from OmniStudio with minimal human intervention from insurance adjusters or underwriters, allowing claims to be completed faster and at scale
• C. Drove Advisor productivity with a daily task list, client life events, opportunities, and aggregated household information directly from the Financial Services Home Page
• D. Streamlined the entire deal lifecycle with Agentforce Financial Services, leveraging relationship maps and interaction history in business development/discovery to accelerate pipe management and research
• E. Improved customer onboarding experiences by fast-tracking and simplifying document tracking and approvals via Financial Services Action Plans