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Salesforce AP-207 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Implementation | 38% | - Platform Configuration
|
| Discovery | 13% | - Business Needs Analysis
|
| Test and Deploy Energy and Utilities Cloud Applications and Solutions | 13% | - Testing and Deployment
|
| Solution Design | 36% | - Architecture and Design
|
Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:
An energy company is launching a new subscription service in the B2B market that offers an energy consumption consultancy to help customers pay less on their bills. This product will be charged USD $60 monthly.
Which two pricing metadata are needed when defining this price with Industries CPQ?
- A. A Price List Entry, with amount as $60. currency as USD and charge type as Recurring
- B. A Pricing Plan Entry, with type as Price and charge type as Recurring
- C. A Pricing Variable, with type as Price and charge type as Recurring
- D. A Price Book Entry, with amount as $60. currency as USD and charge type as Recurring
Correct Answer: A,B 🗳️
Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).
An energy company is an energy retailer with a global presence. They require a solution that can generate, redline, and manage contracts.
Which of the following Energy and Utilities Cloud solutions can be used?
- A. Energy and Utilities Cloud = Configure Price Quote (CPQ)
- B. Energy and Utilities Cloud - Contract Lifecycle Management
- C. Energy and Utilities Cloud - Sales and Service
- D. Energy and Utilities Cloud - Document Generation S
Correct Answer: B 🗳️
An energy company was onboarded on Energy and Utilities Cloud. They want to see now many Energy and Utilities Cloud licenses are assigned.
What's the most effective way to check for the number of their assigned Energy and Utilities Cloud licenses?
- A. Execute a SOQL query to retrieve the license count
- B. Go to Setup -> installed Packages -> Vlocity CMT to see the Energy and Utilities Cloud license information.
- C. Call Salesforce Support to get the Energy and Utilities Cloud information.
- D. Go to Setup -> Company Information -> Permission Set Licenses.
Correct Answer: D 🗳️
Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).
A customer has recently installed Energy and Utilities Cloud Which specific license enables an energy company's partners to access applications via a web portal?
- A. Energy and Utilities Base for Digital Experience Partner
- B. Energy and Utilities Base
- C. Energy and Utilities Base Service
- D. Energy and Utilities Cloud for Digital Experience User
Correct Answer: A 🗳️
Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).
When preparing a demo of Energy and Utilities Cloud, the consultant needs to showcase a customer's 360-degree view that allows the customer service agents of the company to see the following information in one glance:
* Identify the caller
* Provide answers to questions about billing. consumption, and payments
* Add meter readings
* Manage user complaints.
* Perform user requests such as Start Service. Stop Service, and Set Up a Payment Plan.
Which two functionalities should the consultant use to achieve this?
- A. Configure the Energy and Utilities Contact Center Console available m the process horary
- B. Configure a custom Salesforce Service Cloud console.
- C. Configure custom OmniScripts and FlexCards to cover the requirements.
- D. Assign the relevant lightning pages to the energy company's service agent user profile
Correct Answer: A,C 🗳️
Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).
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