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Salesforce AP-204 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Mobile and Offline Capabilities | - Offline synchronization and data handling - Mobile app usage for field reps |
| Reporting and Analytics | - KPIs and retail execution metrics - Dashboards and performance tracking |
| Order Capture and Trade Promotion | - Trade promotion management basics - Order taking processes in Consumer Goods Cloud |
| Retail Execution | - Store visits and field execution processes - In-store task management and compliance tracking |
| Consumer Goods Cloud Fundamentals | - Core platform concepts and Consumer Goods Cloud positioning - Data model overview (accounts, retail stores, visits) |
| Visit Planning and Route Optimization | - Territory and route planning concepts - Scheduling and field rep optimization |
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
Northern Trail Outfitters (NTO) would like to know if the high value assets placed in stores are compliant. If not compliant, NTO would like a boolean value generated to trigger an action plan for correction. What is the recommended approach to meet the customer ' s requirement and limit the amount of custom code?
- A. Use a promotion check task with apex
- B. Use a custom task with apex
- C. Use an inventory check task with flow
- D. Use a custom task with flow
Correct Answer: D 🗳️
Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).
A Company by the name of Northern Trail Outfitters (NTO) leverages top industry professionals to manage direct store delivery. How should a consultant explain the power of Consumer Goods Cloud ' s Einstein for CG - Visit Recommendations feature to NTO?
- A. By adopting the Einstein for CG - Visit Recommendations with the consumer goods cloud, Professionals can focus on these work while having information served to them that will support them in being competitive
- B. Consumer Goods Cloud Einstein for CG - Visit Recommendations feature is natively powered by market research data
- C. Einstein for Consumer Goods Cloud is a great tool, but like all software Consumer Goods Cloud is a work in progress
- D. By adopting the Einstein for CG - Visit Recommendations on the Consumer Goods Cloud the existing workforce can be terminated
Correct Answer: A 🗳️
Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).
Where are the results (actual values) of Custom Task KPIs stored?
- A. In the Retail Visit KPI record
- B. In the Retail Store KPI record
- C. In the Visit Record
- D. In the custom object
Correct Answer: A 🗳️
Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).
How would an order template for frequently bought products be created for a particular outlet?
- A. By copying a saved cart and editing it in the order task.
- B. By creating an order assortment record and assigning it to an account.
- C. By assigning store products to a retail store record and selecting the favorite box.
- D. By creating an order with a template status and assigning retail stores in the related tab.
Correct Answer: C 🗳️
Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).
Northern Trail Outfitters (NTO) has their Field Reps perform regular activities, including promotion and inventory activities, as well as check the function of their computer display units that are placed in stores, to help customers ensure the backpacks fit properly. What should be done to support NTO Field Reps to ensure they are able to capture these KPIs?
- A. Create an Assessment Task Record type called ' Backpack Fit ' for the Computer Display Units to capture the KPIs
- B. Create an asset called ' Computer Display Unit ' and capture KPI called ' Backpack fit properly ' using an assessment task
- C. Add ' Backpack Fit ' for the Computer Display Units checkbox to the In-Store Survey Assessment Task
- D. Create an Asset record named ' Backpack Fit ' for the Computer Display Units and link it to the Assessment Task via a lookup field
Correct Answer: B 🗳️
Explanation: Only visible for PassCollection members. You can sign-up / login (it's free).
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