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Nortel 920-362 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Hardware Installation | 15% | - Cabinet and card installation - Power and grounding requirements - Network and peripheral connections |
| Topic 2: System Upgrade Procedures | 20% | - Rollback procedures - Software upgrade process - Post-upgrade verification - Pre-upgrade preparation |
| Topic 3: System Overview and Components | 15% | - Hardware and software components - System capacity and features - CS 1000 Release 6.0 architecture |
| Topic 4: System Software & Element Manager | 20% | - Element Manager setup and usage - System database configuration - Base software installation - Network Routing Services configuration |
| Topic 5: Signaling Server Installation & Configuration | 15% | - IP connectivity setup - Redundancy configuration - Signaling server deployment |
| Topic 6: Reliability & Branch Office Services | 15% | - Fault tolerance mechanisms - High availability and redundancy - Branch office emergency services |
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