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Avaya 7004-1 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Maintenance Operations | - Routine maintenance procedures
|
| Topic 2: Communication Server 1000 Architecture | - System architecture and components
|
| Topic 3: Troubleshooting and Diagnostics | - Fault isolation and recovery
|
| Topic 4: Networking and High Availability | - Network connectivity and resiliency
|
| Topic 5: Installation and System Administration | - Configuration and administration
|
Avaya Communication Server 1000 for Avaya Aura® Maintenance Sample Questions:
With Automatic On-Net to Off-Net Overflow, if all on-net facilities such as TIE trunks between locations are busy, NARS can convert a dialed UDP number to a Listed Directory Number of the applicable DID number at that location and use off-net facilities, such as CO trunks, to complete the call. When provisioning Automatic On-Net to Off-Net Overflow, which parameter is not correct?
- A. Multiple NPAs per Location Code are allowed.
- B. Multiple NXX codes per Location Code can be defined.
- C. Only one Listed Directory Number can be defined per Location Code (LOC).
- D. Multiple ranges of DNs within each NXX per Location Code can he defined.
Correct Answer: D 🗳️
Click the Exhibit button.
Consider the customer's dialing plan shown in the exhibit.
Which number used for the NARS AC1 access code?
- A. 6
- B. 8
- C. 9
- D. 31
Correct Answer: B 🗳️
A customer has a Communication Server 1000 RIs. 7 x system at their site. You have been asked to add the Call Pickup feature to the ten IP telephones in the sales department. The customer wants to be sure active calls are not lost when the change are made.
Which Phones Configuration feature can be enabled allowed you to ensure changes to the telephones are not transmitted to the call server until the telephone is not busy?
- A. Group change
- B. Bulk change
- C. Template change
- D. Courtesy change
Correct Answer: D 🗳️
Click the Exhibit button.

Given a customer's Coordinating Dialing Plan shown in the exhibit, if a Station user at CDP Switch #2 dials 327-3249, which route list used and where will the call terminate?
- A. Route List 10 will be utilized and the call will terminate at CDP Switch #3
- B. Route List 2 will be utilized and the call will terminate at CDP Switch #2
- C. Route List 1 will be utilized and the call will terminate at CDP Switch #3
- D. Route List 5 will be utilized and the call will terminate at CDP Switch #2
Correct Answer: B 🗳️
Click the Exhibit button.
Given the customer's programmed database shown in the exhibit and AC 1 = 9, over which RLI will a call placed to 9-1-912-534-2222 complete?
- A. RLI 2
- B. RLI 4
- C. RLI 9
- D. call will not complete as dialed
- E. RLI 3
Correct Answer: B 🗳️
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