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Avaya 132-S-911.3 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| System Administration & Maintenance | 25% | - License Management - Alarm and Log Monitoring - System Backup and Restore - Software/Firmware Upgrades |
| Troubleshooting & Support | 15% | - One-Way Audio & Media Problems - Connectivity & Registration Issues - Hardware & Fault Diagnosis |
| User & Endpoint Provisioning | 20% | - Feature Permissions & User Profiles - IP Telephone Configuration - Registration & Signaling Setup |
| Verification & Validation | 15% | - Call Quality & Bandwidth Assessment - Feature Testing & Interoperability - Protocol Validation |
| IP Telephony Implementation | 25% | - System Parameter Configuration - Media Server & Gateway Installation - Survivability Features (LSP/ESS) - Network Integration & IP Addressing |
Avaya Specialist IP Telephony Implement and Support Elective Sample Questions:
Hair pinning refers to the process of IP endpoints using different codec sets having the retransmission go through the IP media processor to convert from one IP codec to the other but remaining in TCP/IP (TDM resources not used). Which statement is true about hair pinning and the Avaya Communication Manager?
- A. Avaya best practice standards recommend not using hair pinning because it undermines high quality VoIP.
- B. The default of "n" on the station form in Avaya Communication Manager disallows hair pinning.
- C. By default, hair pinning is automatically allowed in Avaya Communication Manager.
- D. Allowing hair pinning makes troubleshooting difficult because you are never sure of the route the call is taking within the switch.
Correct Answer: B 🗳️
What information can be obtained from the status link command when used with an Ethernet link? (Choose three.)
- A. IPSI IP address
- B. Media Access Control (MAC) address of the TN799 (CLAN) board
- C. number of IP phones registered against the board
- D. Media Access Control (MAC) address of the media processor board
- E. number of processor channels active on the CLAN
Correct Answer: B,C,E 🗳️
Which is a characteristic of a global VLAN ID?
- A. can vary from one device to another
- B. supports QoS between multi-vendor WAN/LANs
- C. must have at least five digits
- D. remains consistent across all VLAN tagging schemes
Correct Answer: D 🗳️
Within a single Avaya Communication Manager 4.0, how can you have conflicting four digit extensions for separate locations in a four digit plan?
- A. you enter a different UDP code on the dial plan analysis form and take it off in the incoming trunk group
- B. you insert an additional digit on the incoming trunk group form
- C. you enter an extra digit on the dial-plan analysis and delete a digit in the routing pattern
- D. you enter X where x is the location number on the uniform dial plan and prefix an additional first digit; the changed number matches in AAR analysis and goes to a pattern
Correct Answer: D 🗳️
You are configuring the Quality of Service (QoS) 802.1P/Q for Avaya 4600/9600 Series IP Telephones. Which two parameters do you program in the Dynamic Host Control Protocol (DHCP) Option 176/242 to enable QoS? (Choose two.)
- A. 802.1Q
- B. L2QAUD
- C. L2QSIG
- D. 802.1P
Correct Answer: B,C 🗳️
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